• Privacy policy

Privacy policy

Privacy Policy

Last Updated: [09-12-2025]

Welcome to LalithamCrafts.com.
We value your trust and are committed to protecting your personal information and privacy. This policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

A. Personal Information

When you purchase from our store, register, or contact us, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by payment gateways)

  • Order history

B. Automatic Data Collection

When you browse our website, we automatically collect:

  • IP address

  • Device and browser type

  • Pages visited and time spent

  • Cookies and tracking data for analytics

C. Payment Information

We do not store or have access to your credit/debit card details. All payments are processed through secure third-party payment gateways compliant with PCI-DSS standards.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Communicate order updates and confirmations

  • Provide customer support

  • Improve website performance and user experience

  • Detect and prevent fraud or misuse

  • Send promotional emails or offers (only with your consent)

3. Cookies & Tracking Technologies

We use cookies to:

  • Understand how visitors interact with our site

  • Improve load speed and performance

  • Personalize shopping experience

You may disable cookies in your browser settings; however, some features may not function correctly.

4. Sharing Your Information

We do not sell or trade your personal information.
We may share information only with:

  • Shipping & logistics partners to deliver your order

  • Payment gateways to process payments securely

  • Analytics tools (Google Analytics, Facebook Pixel) to improve site performance

  • Compliance authorities, if required by law

All third-party partners follow strict data privacy standards.

5. Data Security

We implement industry-standard security measures such as:

  • SSL encryption

  • Secure servers

  • Restricted access to personal data

  • Regular security audits

While we do our best, no online system is 100% secure. We encourage safe browsing practices.

6. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections or updates

  • Request deletion of stored data

  • Opt out of marketing communications

  • Request details of how your information is used

To exercise your rights, contact us at info@lalithamcrafts.com.

7. Children's Privacy

Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy occasionally.
All changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please reach out to:

📧 info@lalithamcrafts.com
📞 +91 8310139031
🌐 www.lalithamcrafts.com